Contact Us
Contact Us
Have a question about a product, an order, or a return? Our team is in New Delhi and we answer every message ourselves. Reach out on whichever channel suits you.
Reach our team
Email: support@futuretechworld.shop Phone: +91 92172 07959 WhatsApp: +91 92172 07959 Website: https://futuretechworld.shop
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST Closed on Sundays and public holidays.
We reply to emails and WhatsApp messages within 24 working hours. For anything urgent — a delivery issue or a damaged item — please call us directly, it is the fastest route.
Store address
Future Tech World Masjid Moth Rd, South Extension II Block R, New Delhi Delhi 110049 India
What we can help you with
- Before you buy — product specifications, compatibility, warranty details, stock availability, or help choosing between two models
- Your order — order status, dispatch confirmation, tracking updates, delivery delays
- Payments — failed transactions, amount debited without an order confirmation, invoice requests
- Returns and replacements — raising a return, checking eligibility, sending your unboxing video
- Refunds — refund status and expected credit date
- Warranty — locating your brand's authorised service centre
- Anything else — feedback, complaints, bulk enquiries, or a product you would like us to stock
Before you write to us
To help us resolve your issue in the first reply, please include:
- Your order number
- Your registered mobile number
- A short description of the issue
- For any damage, wrong-item or missing-item claim: the unboxing video (this is mandatory under our Refund Policy)
Sending these upfront usually saves two or three rounds of back-and-forth.
Raising a complaint
If you are not satisfied with how your issue was handled, you can escalate it to our Grievance Officer.
Grievance Officer — Future Tech World Masjid Moth Rd, South Extension II, Block R, New Delhi, Delhi 110049 Email: support@futuretechworld.shop Phone: +91 92172 07959
We acknowledge every complaint within 48 hours and aim to resolve it within 30 days, in line with the Consumer Protection (E-Commerce) Rules, 2020.
Useful links
- Shipping Policy — delivery timelines, tracking, RTO
- Refund Policy — returns, cancellations, refunds
- Privacy Policy — how we handle your data
- Terms & Conditions — the rules that govern your order
- About Us — who we are
Thank you for shopping with Future Tech World. We are glad to help.