Shipping Policy
Shipping Policy
Last updated: 01 April 2026
Thank you for shopping at Future Tech World. This policy explains how we pack, ship and deliver your order. Please read it before placing an order.
1. Where we ship
We currently ship across India only. We do not offer international shipping at this time.
We deliver to all serviceable PIN codes covered by our courier partners. If your PIN code is not serviceable, you will see a message at checkout, or our team will contact you and refund your payment in full.
2. Order processing time
Orders are processed within 1 to 2 business days of payment confirmation.
During festive periods, sale events and high-volume days, processing may extend to 3 to 5 business days. We will keep you informed if your order is affected.
Orders placed on Sundays or public holidays are processed on the next working day.
3. Delivery time
Standard delivery takes 3 to 5 business days from the date of dispatch for most locations.
Delivery to remote areas, hill stations, the North-East, and island territories may take 7 to 10 business days.
All timelines are estimates in working days. Sundays and public holidays are not counted. They begin from the date of dispatch, not the date of order.
4. Shipping charges
Delivery is free on all orders. Any applicable shipping cost is shown clearly at checkout before you complete payment. There are no hidden charges added after checkout.
5. Payment
We accept online payment only — UPI, debit card, credit card, net banking and wallets. Cash on Delivery is not available at present.
All payments are processed through a secure, PCI-DSS compliant payment gateway. Your order is dispatched only after payment is successfully confirmed.
6. Order tracking
Once your order is dispatched, we send you a tracking number by email, SMS or WhatsApp along with the name of the courier partner.
You can track your parcel on the courier's website using that number, or from the order page on our Website. Tracking information may take up to 24 hours after dispatch to become active on the courier's system.
If you have not received tracking details within 3 business days of placing your order, contact us at support@futuretechworld.shop or +91 92172 07959.
7. Delivery address
Please double-check your delivery address, PIN code and mobile number before completing your order. Where a shipment is delayed or fails because the address was wrong, incomplete or unreachable, the resulting cost and delay are not our responsibility.
Once an order is dispatched, the address cannot be changed. If you notice an error, contact us immediately — if the parcel has not yet left our facility we will do our best to correct it.
Keep your phone reachable on the delivery day. Couriers call before attempting delivery.
8. Delivery attempts and RTO
Our courier partners generally make up to three delivery attempts.
If all attempts fail — because you were unreachable, the address was wrong, or you refused the parcel — the shipment is returned to us as an RTO (Return to Origin). In that case:
- The refund is initiated only after the parcel physically reaches our warehouse
- The cancellation terms in our Refund Policy apply, including the 20% deduction for transaction and fixed costs
9. Packaging
Every order is packed in protective packaging appropriate to the product. Fragile electronics are cushioned and sealed with our tamper-evident tape.
Please record an unbroken unboxing video when opening your parcel. This is mandatory for any damage, wrong-item or missing-item claim under our Refund Policy. Do not throw away the outer packaging until you have confirmed the product is in order.
10. Damaged or lost shipments
If the outer packaging looks tampered with, torn, wet or re-taped, refuse the delivery and inform us the same day.
If you have already accepted the parcel and find the product damaged, contact us within 48 hours of delivery with your order number and the unboxing video. We will coordinate with the courier and arrange a replacement or refund as applicable.
If a shipment is confirmed lost in transit by the courier, we will send a replacement where stock allows, or issue a full refund with no deduction.
11. Delays beyond our control
Delivery may be delayed by circumstances outside our control, including weather events, floods, strikes, transport bandhs, curfews, road closures, courier network disruption, or government restrictions.
We are not liable for such delays, but we will keep you informed and follow up with the courier on your behalf until the parcel is delivered.
12. Shipping restrictions
Some products may carry shipping restrictions due to size, weight, battery content or regulatory requirements. Lithium-battery products such as power banks are shipped by surface transport only, which may add 1 to 2 days to the delivery estimate. Any such restriction is noted on the product page.
13. Changes to this policy
This Shipping Policy may be revised by us at any point. A revision takes effect the moment it appears on this page. Whichever version is live when you place your order is the one that governs that order.
14. Contact us
Future Tech World Masjid Moth Rd, South Extension II, Block R, New Delhi, Delhi 110049 Email: support@futuretechworld.shop Phone / WhatsApp: +91 92172 07959 Website: https://futuretechworld.shop Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST